Privacy Notice

At Elevated Imaging, we are committed to protecting your personal information and also to be transparent about what we do with it, irrespective of how you interact with us.

This privacy policy describes how Elevated Imaging Limited collects, uses and stores personal information and what it means for you. The terms of this policy may change, so please check it from time to time. For the purposes of this notice, ‘us’, ‘we’ and ‘our’ refer to Elevated Imaging Limited.

This privacy notice sets out how we use and protect any information that you give us when you use this website to interact with us by other means, such email or by telephone.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this notice from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This notice is effective from the 7th of May 2019.

What information we collect

We may collect the following information:

  • Name and job title (if applicable).
  • Contact information, including your email address.
  • Demographic information such as your address, postcode, and telephone number.
  • Other information relevant to you.

What we do with the information we gather

We require this information to understand your needs and provide you with more meaningful interaction with Elevated Imaging Limited and in particular for the following reasons:

  • Internal record keeping and accountancy purposes
  • We may use the information to improve our interaction with you.
  • We may periodically send you emails about special offers, which we think you might find interesting using the email address which you have provided.

Security

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, we will only use the data for the reason you contacted us. We will not use this for direct marketing, and if we do decide to, we will ask you to tick a box for you to opt-in and expressly provide your consent for this.
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time
    by contacting us.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required to do so by law. We will not use your personal information to send you promotional information about third parties which we think you may find interesting.

You may request details of personal information which we hold about you under the EU General Data Protection Regulation (GDPR). If you would like a copy of the information held on you, please write to us at the address on the contact page. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

How long we keep your information

We will hold your personal information on our systems for as long as is necessary for the relevant activity and by legal requirements. We appreciate it if you let us know if your contact details change.

When your information is no longer required, we will ensure it is disposed of securely, this is laid down in our Data Retention Schedule and the disposal of this is set out in our Data Disposal Policy.

If you ask us to stop sending you information, we will keep a record of your contact details and appropriate information to enable us to comply with your request to not be contacted by us.

Where you contribute material to us, e.g. user generated content or in response to a particular campaign, we will only keep your content for as long as is reasonably required for the purpose(s) for which it was submitted unless otherwise stated at the point of generation.

Your rights in relation to your data

You have a right to ask us to stop processing your personal data, and you have a right to ask to access your personal data and to obtain certain information.

If there are any discrepancies in the information we provide, please let us know, and we will correct them. If you want to access your information, send a description of the information you want to see by post to Elevated Imaging Limited or via email at: admin@elevatedimaging.co.uk. We will then ask you to prove your identity before proceeding with your request. All enquiries will be completed within 30 days of the original request. 

In some circumstances, such as when the data is no longer required or if the use of the data has no legal justification, you have the right to have that data erased, as well as the right to object to our handling of your data. You have the right to withdraw your consent at any time when we rely on consent as a legal ground to justify our handling of your personal data. This would not affect the lawfulness of anything done before consent is withdrawn, but it would stop us from continuing to use the relevant information.

We will keep photographs or other images of you in a secure manner, off-line until you tell us to stop.

You also have the right to lodge a complaint with the Information Commissioner’s Office about how we manage your data.

Changes to our Privacy Policy

Our privacy policy may be updated at any time, so please check it from time to time. We may, for example, change the way we process your information, or there may be a change in the law. If we make any significant changes to this policy, we will show this clearly on our website. This policy was last updated in May 2019.

© The GDPR and Data Protection Compliance Consultancy Limited 2019